If the page says “Connection refused”, clear browser cache first

StudentsGetting started

When Chrome works but Edge fails on the same phone, it is usually local browser cache—not a bad account. Three self-help steps.

Published: 2026-08-21

Cross-check with another browser

Open the same URL in Chrome (or the system browser). If that works, the site is fine and the problem is the current browser (often Edge).

Clear browsing data

In the failing browser: Menu → Settings → Privacy and security → Clear browsing data → at least Cached images and files → clear, then reopen. This usually fixes it.

Still stuck

Temporarily turn off Secure DNS / network protection in that browser, or switch to Chrome. Prefer Android 10+ and an updatable browser. Full steps: Help Center Devices and access.

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If the page says “Connection refused”, clear browser cache first | Articles | DodoSpeak

If the page says “Connection refused”, clear browser cache first

Cross-check with another browser

Clear browsing data

Still stuck

Further reading (Help Center)

Read Help Center

If the page says “Connection refused”, clear browser cache first

Cross-check with another browser

Clear browsing data

Still stuck

Further reading (Help Center)

Read Help Center